Our Contact Centre is the home of Phones 4u Direct and our Customer Service department. This means a wide variety of challenging careers are available for the right candidate, including Outbound/Inbound Sales and Customer Service Advisor roles.

Looking after our customers is essential and the Customer Service department provides support to the whole business. We want to continue to exceed our customers’ expectations, our teams are continuously trained to achieve the highest standards of customer excellence.

Phones 4u Direct offers more than just a job… it’s a lifestyle. Customers can buy from us via the telephone or online which means days are fast-paced but always fun at our lively offices. Here, our Direct Sales teams contact new customers, providing unrivalled deals. Meet your targets and, in addition to your salary and uncapped commission, there are incentives on a daily, weekly and monthly basis, ranging from a Pot Noodle to an all expenses paid trip to Dubai!

We want you to reach your potential and there are many paths to take which will enable you to progress your career. New recruits will go through a two-week classroom based Induction course, covering everything from sales technique, products and systems training. Once completed, you’ll join our Graduation Bay and receive the guidance and support you’ll need to become a winning member of the team.