It is the policy of Phones 4u Limited (“we” “us” “our”) to take all necessary steps to respect your privacy and to ensure that personal data which we hold individuals is processed fairly and lawfully. We are committed to respecting your privacy and to complying with applicable data protection and privacy laws. We will take all necessary steps to implement this policy.

You can visit our websites without disclosing any personal information about yourself (although please note that we may use cookies and collect other non-personally-identifiable information about your browsing activity – click here for more information). If you do submit personal information, by registering on our site, you can be assured that we will use your personal information only in accordance with this, our Privacy Policy.

It our policy to ensure that all relevant statutory requirements are met and that our internal procedures are monitored periodically to ensure compliance. We will implement and comply with the eight Data Protection Principles contained in the Data Protection Act 1998 which promote good conduct in relation to processing personal information.

We have provided this Privacy Policy to help you understand how we collect, use and protect your information when you visit our website. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

You should read this notice in conjunction with our website terms and conditions of use and any other separate terms and conditions we may issue you with from time to time.

Personal Information Collection

We collect and use your personal information only with your knowledge and consent.

We may need to collect and process personal information about you (including your name, e-mail address, postal address and telephone number), along with details of your current and previous employment history, education and training. This may include sensitive data relating to you, including medical details, details of religious or philosophical beliefs, criminal offences or proceedings and details of race and ethnic origin.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can find a role that is most suited to you.

Non-personally-identifying information

We may also collect non-personally-identifying information about your visit to our websites based on your browsing (click-stream) activities. This information may include the pages you visit and products and services viewed or ordered. This information helps us to manage and develop our websites better, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

How will we use your information?

We may use your information for a number of purposes, including:

Provide you with information about job vacancies available through this Website;
Provide you with recruitment services;
Send you information about some of our other recruitment opportunities;
Carry out market research and marketing analysis;
Verifying your identity when required; and
Carrying out any credit checks that are required as part of our recruitment process
You may be contacted by post, telephone, fax, and electronic means such as mobile text message (SMS), e-mail, pager, WAP and the Internet (subject to any preferences expressed by you).

You agree and acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy. However, you can contact us at any time to have your details removed from lists we use for direct marketing of roles within Phones 4u to you, to update your information, or to tell us how you would like to receive information about employment opportunities within Phones 4u – the choice is yours.

To update your marketing preferences, please e-mail webqueries@phones4u.co.uk, quoting your name and postcode in the body of the e-mail, and tell us what you want, for example stop receiving e-mails or SMS from us or if you have previously objected to receiving information by post, but would now like to change your mind and receive information in this way then just say, ‘opt-in post’ in the subject header of your e-mail.

If you would prefer your details not to be used for this purpose, please write to:

Data Protection Compliance Officer
Phones 4u Limited
Osprey House
Ore Close
Newcastle-under-Lyme
Staffordshire
ST5 9QD

You may also e-mail this request to webqueries@phones4u.co.uk

When will we disclose your information to others?

We may disclose your information about you to companies within our group of companies, subject to the terms, of this Privacy Policy. For the purposes of this Privacy Policy, “our group” means Phones 4u and any company or other entity in which Phones 4u Group Limited or Mobileserv Limited owns (directly or indirectly) more than 15% of the issued share capital.

Please note that we do not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary for the purposes of carrying out the requirements of our privacy policy.

Whenever your information is disclosed or passed to a third party, we will endeavour to ensure that your privacy is protected and we will monitor this on an ongoing basis to ensure that we and such third parties comply in all respects with the relevant data protection and privacy law.

We may co-operate with the Police and any other relevant regulatory authorities or organisations to comply with our regulatory and/or legal obligations. If necessary, we may divulge information about you for these purposes.

We endeavour to ensure that the attention of all our employees is drawn to the data protection rules and procedures laid down by us from time to time. Our employees have a duty to follow these rules and procedures and to co-operate with us to ensure this policy is effective.

We have a responsibility to ensure that personal data dealt with in the course of our business is handled in accordance with statutory requirements and reasonable steps will be taken by all concerned to ensure that this duty is observed.

We will take such measures as may be necessary to ensure the proper training, supervision and instruction of all relevant employees in matters pertaining to data protection and to provide any necessary information.

The person having overall responsibility for data protection will be the Data Protection Compliance Officer, details of whom can be obtained from Customer Service representatives at webqueries@phones4u.co.uk or by telephoning 08709 050 404

Access to your Information

You have the right to ask for a copy of the data which we hold about you and you can write to us at any time to obtain details of the personal information we may hold about you.

Please write to *:

Data Protection Compliance Officer
Phones 4u Limited
Osprey House
Ore Close
Newcastle-under-Lyme
Staffordshire
ST5 9QD

Please quote your name and address. We would be grateful if you could also provide brief details of the information you seek as this helps us to more readily locate your data.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

* We may charge £10.00 (ten pounds) to cover the administration costs involved.

What is a cookie?

A cookie is a small, numeric text file that is issued to your computer automatically when you enter a website and which is stored by your browser on your computer’s hard drive. Cookies identify the computer, not the individual user, to our server.

Why do we use cookies?

Cookies store some basic information which helps us to identify whether your personal computer has visited our website before and if you have provided us with some personalised information. So, for example, cookies make it possible for us to identify registered website users without needing to ask for registration details each time, and help us to welcome you by name if you have provided this on an earlier visit.

Cookies themselves only record which areas of the website have been visited by the relevant computer and for how long. So, for example, we might use cookies to count the total number of unique users who are accessing our website over a particular period of time, or to ensure that a visitor does not see a particular advert or special message more than once.

What are the advantages to you of cookies?

The use of cookies helps us to personalise and customise our service to you and to make our systems more efficient. So, for example, cookies may enable us to change our processes to make it easier for you to perform certain tasks.

Cookies contain no personal information, however, when combined with some personal information that we have collected from you before, they allow us to have your personal information available as you browse our website.

You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access parts of our website. The cookies used by www.lifestylegroup.co.uk do contain your name, but do not include details such as your address or phone number within them.

What do I need to do if I do not want cookies to be used?

If you wish, you can change your computer settings to notify you when a cookie is issued or not to receive cookies at all.

For more information, please contact www.allaboutcookies.org

Disabling cookies

If you do not wish to accept our cookies or Web Beacons you can decline cookies and/or Web Beacons and/or refuse access to previously stored information by using your Web Browser. The facilities within your Web Browser to allow you to do this will vary from browser to browser but they may be found in the “Privacy” or “cookies” section of the “Properties” menu of your browser. If you require assistance in disabling cookies you should refer to the “help” menu within your browser. Please note, however, that you may not be able to use all of the interactive features of our website if cookies and/or Web Beacons are disabled.

Third party Cookies

We may use third-party advertising technology to serve our advertisements when you visit our website and sites upon which we advertise. This technology uses information about your visits to this website and the sites upon which we advertise, to serve our advertisements to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, we may use Web beacons, provided by our third-party ad server, to help manage and optimize our online advertising. These Web beacons enable our ads server, on our behalf or on behalf of our agent, to recognize a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our website. Our third-party ad server is performing its functions on our behalf or on behalf of our agent, and we may, directly or indirectly, instruct such ad server to enable other service providers to receive information about our site related to our online advertising.

Information Security

We recognise that users of our Website are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. We are reviewing and enhancing our rules, technical, physical and managerial procedures constantly to protect your personal information from unauthorised access, accidental loss and/or destruction. Please be aware that communications over the Internet, such as e-mails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Privacy Support

We reserve the right to amend or modify this Privacy Policy at any time, and in response to changes in applicable data protection and privacy legislation.

If you have any enquiry about our data protection and privacy policy or practices, please write to:

Data Protection Compliance Officer
Phones 4u Limited
Osprey House
Ore Close
Newcastle-under-Lyme
Staffordshire
ST5 9QD

Alternatively, you can send an e-mail to: webqueries@phones4u.co.uk

Monitoring and/or recording of your communications

Monitoring or recording of your calls, e-mails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes such as quality control and training, to prevent unauthorised use of our telecommunication systems and/or websites, to ensure effective systems operation, and in order to prevent or detect crime. Please visit the following websites for further information:

www.dataprotection.gov.uk

www.dti.gov.uk

Keeping Records Accurate

We review the personal data that we process to ensure that it is up to date, accurate and not held for longer than necessary for our internal processes or as otherwise required by law. Your co-operation in helping us to keep your data accurate by informing us of any change of name or change of address is an important part of this. If you would like to review or change the details you have supplied us with, you may do so at any time.

Acceptance

By using this Website, you agree to the terms of our privacy policy.