Careers in Telesales
The Phones 4u Telesales team provide a first point of contact for our new and existing customers seeking the latest handsets and products. Working at the cutting edge of mobile technology, the team make it their business to know our customers and their needs in order to recommend the ideal product to suit their requirements. Trained to become experts in mobile and to understand our customers, the sales teams consistently provide the exceptional levels of service that our customers deserve.
Department Structure
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Telesales
AgentWorking in a lively contact centre, Telesales Agents perform an important sales function in helping our customers get the product that is right for them. Good communicati..
Working in a lively contact centre, Telesales Agents perform an important sales function in helping our customers get the product that is right for them. Good communication skills are a necessity in this role as is the ability to meet customer’s needs whilst hitting targets.
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Sales
LeaderCoaching agents is an integral part of the Sales Leader role, as is the ability to motivate and improve an agent’s performance to meet targets and deadlines. ..
Coaching agents is an integral part of the Sales Leader role, as is the ability to motivate and improve an agent’s performance to meet targets and deadlines.
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Sales
ManagerThe Sales Manager plays a key role in inspiring and motivating the team to ensure they not only hit their sales targets but also deliver an exceptional customer experienc..
The Sales Manager plays a key role in inspiring and motivating the team to ensure they not only hit their sales targets but also deliver an exceptional customer experience. The Sales Manager interprets statistical data to better inform business decisions, before directing their team as necessary.
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Performance
CoachA team player and role model, the Performance Coach provides inspirational coaching, leadership and motivation to the entire Telesales team. The Performance Coach drives ..
A team player and role model, the Performance Coach provides inspirational coaching, leadership and motivation to the entire Telesales team. The Performance Coach drives agent’s performance to achieve business objectives and exceed customer satisfaction targets.
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Day in the life...
Sales Consultant
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